Wednesday, January 21, 2015

BIOS Update Procedure

BIOS Update Procedure

All latest Motherboards today, 486/ Pentium / Pentium Pro etc.,ensure that upgrades are easily obtained by incorporating the system BIOS in a FLASH Memory component. With FLASH BIOS, there is no need to replace an EPROM component. Once downloaded, the upgrade utility fits on a floppy disc allowing the user to save, verify and update the system BIOS. A hard drive or a network drive can also be used to run the newer upgrade utilities. However, memory managers can not be installed while upgrading.

Most pre-Pentium motherboards do not have a Flash BIOS. The following instructions therefore do not apply to these boards. If your motherboard does not have a Flash BIOS (EEPROM) you will need to use an EPROM programmer to re-program the BIOS chip. See your dealer for more information about this.

Please read the following instructions in full before starting a Flash BIOS upgrade:
A. Create a Bootable Floppy (in DOS)

•With a non-formatted disk, type the following:

format a:/s

•If using a formatted disk, type:

sys a:

This procedure will ensure a clean boot when you are flashing the new BIOS.

B. Download the BIOS file

•Download the correct BIOS file by clicking on the file name of the BIOS file you wish to download.

•Save the BIOS file and the Flash Utility file in the boot disk you have created. Unzip the BIOS file and the flash utility file. If you don't have an "unzip" utility, download the WinZip for Windows 95 shareware/ evaluation copy for that one time use from _www.winzip.com or _www.pkware.com. Most CD ROMs found in computer magazines, have a shareware version of WinZip on them.

•You should have extracted two files:

Flash BIOS utility eg: flash7265.exe (for example)

BIOS eg: 6152J900.bin (example)

Use the latest flash utility available unless otherwise specified (either on the BIOS update page or in the archive file). This information is usually provided.

C. Upgrade the System BIOS

During boot up, write down the old BIOS version because you will need to use it for the BIOS backup file name.

Place the bootable floppy disk containing the BIOS file and the Flash Utility in drive a, and reboot the system in MS-DOS, preferably Version 6.22

•At the A:> prompt, type the corresponding Flash BIOS utility and the BIOS file with its extension.

For example:

flash625 615j900.bin

•From the Flash Memory Writer menu, select "Y" to "Do you want to save BIOS?" if you want to save (back up) your current BIOS (strongly recommended), then type the name of your current BIOS and its extension after FILE NAME TO SAVE: eg: a:\613J900.bin

Alternatively select "N" if you don't want to save your current BIOS. Beware, though, that you won't be able to recover from a possible failure.

•Select "Y" to "Are you sure to program?"

•Wait until it displays "Message: Power Off or Reset the system"

Once the BIOS has been successfully loaded, remove the floppy disk and reboot the system. If you write to BIOS but cannot complete the procedure, do not switch off, because the computer will not be able to boo, and you will not be given another chance to flash. In this case leave your system on until you resolve the problem (flashing BIOS with old file is a possible solution, provided you've made a backup before)

Make sure the new BIOS version has been loaded properly by taking note of the BIOS identifier as the system is rebooting.

For AMI BIOS
Once the BIOS has been successfully loaded, remove the floppy disk and reboot the system holding the "END" key prior to power on until you enter CMOS setup. If you do not do this the first time booting up after upgrading the BIOS, the system will hang.

BIOS Update Tips
note:
1.Make sure never to turn off or reset your computer during the flash process. This will corrupt the BIOS data. We also recommend that you make a copy of your current BIOS on the bootable floppy so you can reflash it if you need to. (This option is not available when flashing an AMI BIOS).

2. If you have problems installing your new BIOS please check the following:

Have you done a clean boot?
In other words, did you follow the above procedure for making a bootable floppy? This ensures that when booting from "A" there are no device drivers on the diskette. Failing to do a clean boot is the most common cause for getting a "Memory Insufficient" error message when attempting to flash a BIOS.

If you have not used a bootable floppy, insure a clean boot either by

a) pressing F5 during bootup

b) by removing all device drivers on the CONFIG.SYS including the HIMEM.SYS. Do this by using the EDIT command.

Have you booted up under DOS?
Booting in Windows is another common cause for getting a "Memory Insufficient" error message when attempting to flash a BIOS. Make sure to boot up to DOS with a minimum set of drivers. Important: Booting in DOS does not mean selecting "Restart computer in MS-DOS Mode" from Windows98/95 shutdown menu or going to Prompt mode in WindowsNT, but rather following the above procedure (format a: /s and rebooting from a:\).

Have you entered the full file name of the flash utility and the BIOS plus its extension?
Do not forget that often you will need to add a drive letter (a:\) before flashing the BIOS. Example: when asked for file name of new BIOS file which is on your floppy disk, in case you're working from c:\ your will need to type a:\615j900.bin, rather than 615j900.bin only.

23 Ways To Speed WinXP

Since defragging the disk won't do much to improve Windows XP performance, here are 23 suggestions that will. Each can enhance the performance and reliability of your customers' PCs. Best of all, most of them will cost you nothing.
1.) To decrease a system's boot time and increase system performance, use the money you save by not buying defragmentation software -- the built-in Windows defragmenter works just fine -- and instead equip the computer with an Ultra-133 or Serial ATA hard drive with 8-MB cache buffer.

2.) If a PC has less than 512 MB of RAM, add more memory. This is a relatively inexpensive and easy upgrade that can dramatically improve system performance.

3.) Ensure that Windows XP is utilizing the NTFS file system. If you're not sure, here's how to check: First, double-click the My Computer icon, right-click on the C: Drive, then select Properties. Next, examine the File System type; if it says FAT32, then back-up any important data. Next, click Start, click Run, type CMD, and then click OK. At the prompt, type CONVERT C: /FS:NTFS and press the Enter key. This process may take a while; it's important that the computer be uninterrupted and virus-free. The file system used by the bootable drive will be either FAT32 or NTFS. I highly recommend NTFS for its superior security, reliability, and efficiency with larger disk drives.

4.) Disable file indexing. The indexing service extracts information from documents and other files on the hard drive and creates a "searchable keyword index." As you can imagine, this process can be quite taxing on any system.

The idea is that the user can search for a word, phrase, or property inside a document, should they have hundreds or thousands of documents and not know the file name of the document they want. Windows XP's built-in search functionality can still perform these kinds of searches without the Indexing service. It just takes longer. The OS has to open each file at the time of the request to help find what the user is looking for.

Most people never need this feature of search. Those who do are typically in a large corporate environment where thousands of documents are located on at least one server. But if you're a typical system builder, most of your clients are small and medium businesses. And if your clients have no need for this search feature, I recommend disabling it.

Here's how: First, double-click the My Computer icon. Next, right-click on the C: Drive, then select Properties. Uncheck "Allow Indexing Service to index this disk for fast file searching." Next, apply changes to "C: subfolders and files," and click OK. If a warning or error message appears (such as "Access is denied"), click the Ignore All button.

5.) Update the PC's video and motherboard chipset drivers. Also, update and configure the BIOS. For more information on how to configure your BIOS properly, see this article on my site.

6.) Empty the Windows Prefetch folder every three months or so. Windows XP can "prefetch" portions of data and applications that are used frequently. This makes processes appear to load faster when called upon by the user. That's fine. But over time, the prefetch folder may become overloaded with references to files and applications no longer in use. When that happens, Windows XP is wasting time, and slowing system performance, by pre-loading them. Nothing critical is in this folder, and the entire contents are safe to delete.

7.) Once a month, run a disk cleanup. Here's how: Double-click the My Computer icon. Then right-click on the C: drive and select Properties. Click the Disk Cleanup button -- it's just to the right of the Capacity pie graph -- and delete all temporary files.

8.) In your Device Manager, double-click on the IDE ATA/ATAPI Controllers device, and ensure that DMA is enabled for each drive you have connected to the Primary and Secondary controller. Do this by double-clicking on Primary IDE Channel. Then click the Advanced Settings tab. Ensure the Transfer Mode is set to "DMA if available" for both Device 0 and Device 1. Then repeat this process with the Secondary IDE Channel.

9.) Upgrade the cabling. As hard-drive technology improves, the cabling requirements to achieve these performance boosts have become more stringent. Be sure to use 80-wire Ultra-133 cables on all of your IDE devices with the connectors properly assigned to the matching Master/Slave/Motherboard sockets. A single device must be at the end of the cable; connecting a single drive to the middle connector on a ribbon cable will cause signaling problems. With Ultra DMA hard drives, these signaling problems will prevent the drive from performing at its maximum potential. Also, because these cables inherently support "cable select," the location of each drive on the cable is important. For these reasons, the cable is designed so drive positioning is explicitly clear.

10.) Remove all spyware from the computer. Use free programs such as AdAware by Lavasoft or SpyBot Search & Destroy. Once these programs are installed, be sure to check for and download any updates before starting your search. Anything either program finds can be safely removed. Any free software that requires spyware to run will no longer function once the spyware portion has been removed; if your customer really wants the program even though it contains spyware, simply reinstall it. For more information on removing Spyware visit this Web Pro News page.

11.) Remove any unnecessary programs and/or items from Windows Startup routine using the MSCONFIG utility. Here's how: First, click Start, click Run, type MSCONFIG, and click OK. Click the StartUp tab, then uncheck any items you don't want to start when Windows starts. Unsure what some items are? Visit the WinTasks Process Library. It contains known system processes, applications, as well as spyware references and explanations. Or quickly identify them by searching for the filenames using Google or another Web search engine.

12.) Remove any unnecessary or unused programs from the Add/Remove Programs section of the Control Panel.

13.) Turn off any and all unnecessary animations, and disable active desktop. In fact, for optimal performance, turn off all animations. Windows XP offers many different settings in this area. Here's how to do it: First click on the System icon in the Control Panel. Next, click on the Advanced tab. Select the Settings button located under Performance. Feel free to play around with the options offered here, as nothing you can change will alter the reliability of the computer -- only its responsiveness.

14.) If your customer is an advanced user who is comfortable editing their registry, try some of the performance registry tweaks offered at Tweak XP.

15.) Visit Microsoft's Windows update site regularly, and download all updates labeled Critical. Download any optional updates at your discretion.

16.) Update the customer's anti-virus software on a weekly, even daily, basis. Make sure they have only one anti-virus software package installed. Mixing anti-virus software is a sure way to spell disaster for performance and reliability.

17.) Make sure the customer has fewer than 500 type fonts installed on their computer. The more fonts they have, the slower the system will become. While Windows XP handles fonts much more efficiently than did the previous versions of Windows, too many fonts -- that is, anything over 500 -- will noticeably tax the system.

18.) Do not partition the hard drive. Windows XP's NTFS file system runs more efficiently on one large partition. The data is no safer on a separate partition, and a reformat is never necessary to reinstall an operating system. The same excuses people offer for using partitions apply to using a folder instead. For example, instead of putting all your data on the D: drive, put it in a folder called "D drive." You'll achieve the same organizational benefits that a separate partition offers, but without the degradation in system performance. Also, your free space won't be limited by the size of the partition; instead, it will be limited by the size of the entire hard drive. This means you won't need to resize any partitions, ever. That task can be time-consuming and also can result in lost data.

19.) Check the system's RAM to ensure it is operating properly. I recommend using a free program called MemTest86. The download will make a bootable CD or diskette (your choice), which will run 10 extensive tests on the PC's memory automatically after you boot to the disk you created. Allow all tests to run until at least three passes of the 10 tests are completed. If the program encounters any errors, turn off and unplug the computer, remove a stick of memory (assuming you have more than one), and run the test again. Remember, bad memory cannot be repaired, but only replaced.

20.) If the PC has a CD or DVD recorder, check the drive manufacturer's Web site for updated firmware. In some cases you'll be able to upgrade the recorder to a faster speed. Best of all, it's free.

21.) Disable unnecessary services. Windows XP loads a lot of services that your customer most likely does not need. To determine which services you can disable for your client, visit the Black Viper site for Windows XP configurations.

22.) If you're sick of a single Windows Explorer window crashing and then taking the rest of your OS down with it, then follow this tip: open My Computer, click on Tools, then Folder Options. Now click on the View tab. Scroll down to "Launch folder windows in a separate process," and enable this option. You'll have to reboot your machine for this option to take effect.

23.) At least once a year, open the computer's cases and blow out all the dust and debris. While you're in there, check that all the fans are turning properly. Also inspect the motherboard capacitors for bulging or leaks. For more information on this leaking-capacitor phenomena, you can read numerous articles on my site.


Following any of these suggestions should result in noticeable improvements to the performance and reliability of your customers' computers. If you still want to defrag a disk, remember that the main benefit will be to make your data more retrievable in the event of a crashed drive.

20 Great Google Secrets

20 Great Google Secrets

http://www.pcmag.com/article2/0,4149,1306756,00.asp

excl.gif No Active Links, Read the Rules - Edit by Ninja excl.gif



Google is clearly the best general-purpose search engine on the Web (see

www.pcmag.com/searchengines

But most people don't use it to its best advantage. Do you just plug in a keyword or two and hope for the best? That may be the quickest way to search, but with more than 3 billion pages in Google's index, it's still a struggle to pare results to a manageable number.

But Google is an remarkably powerful tool that can ease and enhance your Internet exploration. Google's search options go beyond simple keywords, the Web, and even its own programmers. Let's look at some of Google's lesser-known options.

Syntax Search Tricks

Using a special syntax is a way to tell Google that you want to restrict your searches to certain elements or characteristics of Web pages. Google has a fairly complete list of its syntax elements at

www.google.com/help/operators.html

. Here are some advanced operators that can help narrow down your search results.

Intitle: at the beginning of a query word or phrase (intitle:"Three Blind Mice") restricts your search results to just the titles of Web pages.

Intext: does the opposite of intitle:, searching only the body text, ignoring titles, links, and so forth. Intext: is perfect when what you're searching for might commonly appear in URLs. If you're looking for the term HTML, for example, and you don't want to get results such as

www.mysite.com/index.html

, you can enter intext:html.

Link: lets you see which pages are linking to your Web page or to another page you're interested in. For example, try typing in

link:http://www.pcmag.com


Try using site: (which restricts results to top-level domains) with intitle: to find certain types of pages. For example, get scholarly pages about Mark Twain by searching for intitle:"Mark Twain"site:edu. Experiment with mixing various elements; you'll develop several strategies for finding the stuff you want more effectively. The site: command is very helpful as an alternative to the mediocre search engines built into many sites.

Swiss Army Google

Google has a number of services that can help you accomplish tasks you may never have thought to use Google for. For example, the new calculator feature

(www.google.com/help/features.html#calculator)

lets you do both math and a variety of conversions from the search box. For extra fun, try the query "Answer to life the universe and everything."

Let Google help you figure out whether you've got the right spelling—and the right word—for your search. Enter a misspelled word or phrase into the query box (try "thre blund mise") and Google may suggest a proper spelling. This doesn't always succeed; it works best when the word you're searching for can be found in a dictionary. Once you search for a properly spelled word, look at the results page, which repeats your query. (If you're searching for "three blind mice," underneath the search window will appear a statement such as Searched the web for "three blind mice.") You'll discover that you can click on each word in your search phrase and get a definition from a dictionary.

Suppose you want to contact someone and don't have his phone number handy. Google can help you with that, too. Just enter a name, city, and state. (The city is optional, but you must enter a state.) If a phone number matches the listing, you'll see it at the top of the search results along with a map link to the address. If you'd rather restrict your results, use rphonebook: for residential listings or bphonebook: for business listings. If you'd rather use a search form for business phone listings, try Yellow Search

(www.buzztoolbox.com/google/yellowsearch.shtml).




Extended Googling

Google offers several services that give you a head start in focusing your search. Google Groups

(http://groups.google.com)

indexes literally millions of messages from decades of discussion on Usenet. Google even helps you with your shopping via two tools: Froogle
CODE
(http://froogle.google.com),

which indexes products from online stores, and Google Catalogs
CODE
(http://catalogs.google.com),

which features products from more 6,000 paper catalogs in a searchable index. And this only scratches the surface. You can get a complete list of Google's tools and services at

www.google.com/options/index.html

You're probably used to using Google in your browser. But have you ever thought of using Google outside your browser?

Google Alert

(www.googlealert.com)

monitors your search terms and e-mails you information about new additions to Google's Web index. (Google Alert is not affiliated with Google; it uses Google's Web services API to perform its searches.) If you're more interested in news stories than general Web content, check out the beta version of Google News Alerts

(www.google.com/newsalerts).

This service (which is affiliated with Google) will monitor up to 50 news queries per e-mail address and send you information about news stories that match your query. (Hint: Use the intitle: and source: syntax elements with Google News to limit the number of alerts you get.)

Google on the telephone? Yup. This service is brought to you by the folks at Google Labs

(http://labs.google.com),

a place for experimental Google ideas and features (which may come and go, so what's there at this writing might not be there when you decide to check it out). With Google Voice Search

(http://labs1.google.com/gvs.html),

you dial the Voice Search phone number, speak your keywords, and then click on the indicated link. Every time you say a new search term, the results page will refresh with your new query (you must have JavaScript enabled for this to work). Remember, this service is still in an experimental phase, so don't expect 100 percent success.

In 2002, Google released the Google API (application programming interface), a way for programmers to access Google's search engine results without violating the Google Terms of Service. A lot of people have created useful (and occasionally not-so-useful but interesting) applications not available from Google itself, such as Google Alert. For many applications, you'll need an API key, which is available free from
CODE
www.google.com/apis

. See the figures for two more examples, and visit

www.pcmag.com/solutions

for more.

Thanks to its many different search properties, Google goes far beyond a regular search engine. Give the tricks in this article a try. You'll be amazed at how many different ways Google can improve your Internet searching.


Online Extra: More Google Tips


Here are a few more clever ways to tweak your Google searches.

Search Within a Timeframe

Daterange: (start date–end date). You can restrict your searches to pages that were indexed within a certain time period. Daterange: searches by when Google indexed a page, not when the page itself was created. This operator can help you ensure that results will have fresh content (by using recent dates), or you can use it to avoid a topic's current-news blizzard and concentrate only on older results. Daterange: is actually more useful if you go elsewhere to take advantage of it, because daterange: requires Julian dates, not standard Gregorian dates. You can find converters on the Web (such as

CODE
http://aa.usno.navy.mil/data/docs/JulianDate.html

excl.gif No Active Links, Read the Rules - Edit by Ninja excl.gif


), but an easier way is to do a Google daterange: search by filling in a form at

www.researchbuzz.com/toolbox/goofresh.shtml or www.faganfinder.com/engines/google.shtml

. If one special syntax element is good, two must be better, right? Sometimes. Though some operators can't be mixed (you can't use the link: operator with anything else) many can be, quickly narrowing your results to a less overwhelming number.

More Google API Applications

Staggernation.com offers three tools based on the Google API. The Google API Web Search by Host (GAWSH) lists the Web hosts of the results for a given query

(www.staggernation.com/gawsh/).

When you click on the triangle next to each host, you get a list of results for that host. The Google API Relation Browsing Outliner (GARBO) is a little more complicated: You enter a URL and choose whether you want pages that related to the URL or linked to the URL

(www.staggernation.com/garbo/).

Click on the triangle next to an URL to get a list of pages linked or related to that particular URL. CapeMail is an e-mail search application that allows you to send an e-mail to google@capeclear.com with the text of your query in the subject line and get the first ten results for that query back. Maybe it's not something you'd do every day, but if your cell phone does e-mail and doesn't do Web browsing, this is a very handy address to know.

BSNL ADSL Broadband Line Connecting Error Codes and Solutions

BSNL ADSL Broadband Line Connecting Error Codes and Solutions

BSNL ADSL Broadband Services, Most Frequent Line Connecting Error Codes with Possible Solutions to rectify simply...

Customers of broadband in many are worrying about the ADSL Broadband Line connecting error codes 619, 629, 631, 633, 645, 650, 651, 678, 680, 691, 718, 721, which enables in most frequent through DSL/ADSL Modem (CPE) in Broadband Services.
BSNL Broadband Line Connecting Error codes with Solutions
Asymmetric digital subscriber line (ADSL) is a type of digital subscriber line (DSL) technology, a data communications technology, enables faster data transmission over copper telephone lines than a conventional voiceband modem, which can provide for broadband services to the customer via ADSL Modem.

On connecting to Broadband Services, many of the customers are getting the line connecting error codes, for this we are presenting some of the line connecting error codes with some possible solutions as follows.

Broadband Error Code 619
Error Code - 619 - The Port is disconnected
Error 619 often occurs when another application / process requires the same port as being used by the broadband / internet modem. In particular, fax software is often associated with error 619. Should you encounter error 619 whilst using fax software - disable the fax software and reboot.
The quick / common fix for Error 619 is to shut down / reboot, thus forcing the offending port to close.
To fix error 619, try the following steps
  • Restart / reboot PC. Wait until all applications have loaded before reconnecting.
  • Check all modem, phone cables and filters.
  • If error 619 persists - uninstall and reinstall your Broadband modem. Sometimes, error 619 can be caused where old ISP modem software is conflicting with newer modem software, therefore, ensure that any old software is removed and retest the connection.
Broadband Error Code 629
Error Code - 629 - The port was disconnected by the remote machine
  • Error 629 generally means that the remote computer (ISP) is closing / disconnecting the port. This might be due to incorrect connection settings such as incorrect username and / or password. Having checked these settings, if error 629 persists, it would be wise to check ISP server status for any server outages or other ISP related problems.
  • Having checked connection settings, ISP server status - the next step would be to check all modem connections, cables and broadband filters - followed by a PC and modem reboot. If Error 629 has still not cleared, you may wish to revert to either local or ISP technical support.
One such listing details the causes of Error 629 as follows
  • The modem driver is corrupt
  • The DUN connection is dialling an invalid access number
  • The modem is not attempting a compatible connection Authentication failure (invalid username or password) Invalid or corrupt DUN connection settings
Possible solution for Error  629
Restart your computer and wait until all applications have completely loaded before trying to reconnect. Recreate the Dial Up Connection. If your problem has still not been resolved uninstall and reinstall your Broadband modem.
Broadband Error Code 631
Error Code  631 –  The port was disconnected by the user
With error 631, the user disconnected themselves - there is usually no fix required - just connect again. Error 631 is usually a one-off glitch, caused when connection is interrupted by the user or another program on the PC.
Possible solution for Error  631
  • Error 631 is usually a one-off error which happens when the connection is interrupted by the user or another program on the PC. In order to resolve Error 631, all that is usually required is a restart and to wait until all applications have completely loaded before trying to reconnect. Recreate the connection and usually - no more error 631.
  • In some circumstances, Error 631 can be caused by incorrect connection settings or by using the wrong modem or modem software. If a simple restart does not fix your error 631, check that the modem is correctly installed and connected, whilst ensuring that any old modem software has been uninstalled. If error 631 persists, technical support might be required or a google for error 631 to see if the forums have anything to offer.
Broadband Error Code 633
Error Code - 633 - The port is already in use or is not configured for Remote Access

Possible solution for error  633
  • Error 633 is similar to Error 619 error and is often caused by other applications attempting to use the broadband modem, incorrect connection settings and sometimes a corrupt modem driver.
  • Error 633 can usually be resolved with a PC restart. This works 50% of the time. Failing this, error 633 might require best the user to disable any Firewall Software. Try to connect again. Recreate the connection and finally, try uninstalling and reinstalling the Modem.
Broadband Error Code 645
Error Code - 645 - Internal authentication error

Possible solution for error  645
This problem tends to occur with users of Windows 98 or Windows ME and can often be resolved via the following steps
  • Recreate the Connection.
  • Windows 95/98 - This error can occur if the Require encrypted password option is enabled on the Server Types tab in the connection's properties, or an incorrect user name or password have been entered. (See Error Message "Error 645" Using Dial-Up Networking).
  • All versions of Windows - This error can occur if you are attempting to connect to a Windows 2000 domain that has had a RRAS (Routing and Remote Access Services) server log on without administrative privileges.
Broadband Error Code 650
Error Code 650 - The Remote Access server is not responding
It can occur if the ISP server modem/equipment is not set up properly.

Possible solution for error  650
The most likely reason for one of the above errors is a Network Problem, Consider the following steps
  • After receiving this error wait 15 minutes and then restart your computer. Once it has restarted wait until all applications have completely loaded before trying to reconnect.
  • If you receive the same error, check with your service provider for Network Outages. You may need to be patient.
  • If there are no network outages, the problem may originate from your computer. In this case recreate your connection and if this fails to resolve the problem, uninstall and reinstall your Broadband modem.
Broadband Error Code 651
Error Code  651 - Your modem (or other connecting device) has reported an error

Possible solution / fix for error 651
  • Error 651 usually points to a driver error or modem hardware failure.
  • To resolve Error 651, first ensure that the modem is correctly connected to the PC and telephone line, with all points covered with broadband filters.
  • Ensure that full connectivity is indicated on the modem.
  • Having checked these things and restart. If this does not resolve the error 651, go through an uninstall and reinstall of the modem software. Thereafter, if Error 651 persists, it's possible that the modem is faulty.
  • If the modem is the USB variety, try connecting to a different USB port on the PC or another PC entirely to confirm that it is not a problem with USB port. If Error 651 still persists, technical support is indicated.
Broadband Error Code 678
Error code 678 - There is no answer

Error 678 is usually associated with Windows XP and can normally be resolved by restarting and waiting until all applications have completely loaded before trying to reconnect.
Although ADSL modems do not dial to connect to the internet, error 678 - no answer - can still occur and sometimes results because there is an invalid number entered for the computer to dial.

The following steps are often indicated to fix Error 678
  • Click on the Start Menu and then select Run.
  • In the box which appears type the word command in order to open the command prompt and then click OK.
  • In the black command prompt window, type netsh interface ip reset log.txt and click on Enter on your keyboard, then type exit into the command prompt and then click on Enter on your keyboard.
  • Now restart your computer and reconnect to the Internet.
Broadband Error Code 680
Error code - 680 - No dial tone 
Error 680 usually means there is a problem receiving the Broadband signal at your modem and it has a great many potential causes.

The best way to resolve Error 680 is to work logically to rule out each potential cause.
  • The first consideration is to know if the broadband connection is actually live. Installing modem and modem software can result in Error 680 if the 'go-live' date has yet to be reached.
  • The next 'fault find' is to ensure that the modem is connected to the telephone master socket, whilst ensuring that all extension cables, phone splitters and all other devices have been removed.
  • Disconnect faxes, alarms and Sky TV (if connected) and once removed, attempt a broadband connection direct via the telephone master socket (ensuring that a broadband microfilter is being used. If Error 680 persists, try using a replacement microfilter (sometimes a cause of error 680).
  • The next thing to consider with Error 680 is electrical interference from cordless / digital phones and any other potential sources of electrical energy. Having ruled out all of these potential causes, one remaining consideration would be to update the modem drivers, which in most cases can be obtained from the manufacturers website.
  • If after these steps, Error 680 persists, technical support would be the next course of action.

BSNL Broadband Error Code 691

Error code 691 - Access denied because username and/or password is invalid on the domain

With all Windows versions - Error 691 can occur if you use a bad username or password.
  • Remember in most instances the password is case-sensitive - you will not see the password, so if CAPS LOCK is not the way you expect it, you may have a problem with upper/lower-case.
  • It may also occur if there is a problem with your service provider's access equipment, or on a 'bad' connection where the modem is retraining. Can also occur with incorrect Connectoid settings.
  • If you get error 691 with a new account - you may not be using the correct username and/or password. Verify with your provider exactly what you need for your username and password.
Broadband Error Code 718
Error code - 718 - PPP timeout
  • Indicates a PPP conversation was started, but was terminated because the remote server did not respond within an appropriate time. This can be caused by poor line quality or a problem with the server (ISP). This error can occur
  • when your modem has connected to the ISP and has sent username and password, but there is no response from the server. Sometimes, re-dialing will be successful.
  • Error 718 can also occur if your ISP account has expired, or if the username or password you are using is invalid. Error
  • 718 can occur if you have LCP extensions enabled in the TCP/IP Properties of the connectoid and your ISP does not support LCP extensions.
  • Error 718 may also occur if you have one or more network cards in your machine, and the cards do not have TCP/IP protocol enabled, or if the TCP/IP settings are incorrect. (Go to Networking in Control Panel to examine the properties of your network adapters; or, if you are not using the network card(s), disable them in Control Panel->System->Hardware.)
Broadband Error Code 721
Error Code 721- Remote PPP peer is not responding
Make sure your line is working by testing for a dial tone on your phone. Unplug, reboot and plug in again to ensure the driver has loaded. If there's still no joy, don't discount the possibility of a faulty modem.
More  about  Error 721
  • Error 721 generally means that there is a problem with the remote PPP - the PPP server resides with the Internet / broadband provider and is the computer at 'the other end of the line' that establishes connections to the Internet. The majority of Error 721 messages are caused by a 'problem' with the Internet service provider. Most Internet service providers have a number that can be called to check their service status. With Error 721 problems, it is therefore worth checking the ISP's service status before checking other possible causes.
  • Another possible cause of Error 721 messages can be displaced modem connections, adsl cables and / or broadband filters. If an Error 721 message has not been caused by the ISP, it would be prudent to check all such connections. Common advice is then to shut down both modem and PC and to wait 5-10 minutes before restarting them. Wait until all PC application have fully loaded before attempting to reconnect to the Internet.
  • Where there are no ISP service issues and all modems, filters, cables are correctly connected - another possible Error 721 fix would be to check all associated PC settings and to update / uninstall modem drivers, reboot and reinstall them again and whilst doing so - take care not to connect the modem until prompted to do so by the setup program.
  • Where no fix is found for Error 721, if time allows - wait 24 hours and try again or seek either local or ISP technical support.
All the major error codes in Broadband Services which we have discussed as above regarding DSL/ADSL Broadband Modem(CPE) line connecting has to be rectified mostly with the above solutions specified as above, even after it is not rectified, technical assistant should be attended to solve the problem.
- See more at: http://www.bsnlteleservices.com/2013/10/-bsnl-broadband-modem-line-error-codes.html#sthash.1Kn1ncQr.dpuf

Broadband Error Codes

Broadband Error Codes



If you are customer of broadband and using Bridge mode (or dialermode) connection, you must have experienced these or at least some of these errors at least once in your system and then you keep scratching your head that what the hell went wrong when you were doing every thing accordingly. Stop scratching your head, because I am providing the solutions for those errors.

                Though it is a very vast topic but I will touch all the frequent coming error codes. I will take the error codes not according to ascending/ descending order, but according to frequency of error occurrence.



  • ERROR 678: "The remote computer did not respond"

       It is most common broadband error code and I am sure most of you have faced this error once in your system.         

       Reason:

    1. Wrong connection at broadband CPE.
    2. LAN card of PC may be disabled.
    3. PC Ethernet (LAN card) port fault/ Driver corrupt.
    4. Line problem between your end and POP of Internet Service Provide
      (ISP).
    5. Modem fault/ Modem Configuration Fault.
    6. Voice and Data Splitter at your end may be faulty.
    7. Spy ware is running on the computer and is interfering with
      the connection.
    8. Third-party firewall software is blocking the connection.
    9. Server down or due to higher network element faults at ISP.

      Solution:

       Please follow instruction step-by-step to solve this error:

1.       Check whether ADSL/ DSL/ Link light of your modem is stable glowing or not. If it  is Stable, then take a ping test from your PC to modem.

Procedure for PING Test:

start-> run,

then type “ping 192.168.1.1 –t” and press enter.

If reply is ok, then check the modem configuration. If reply is not ok (i.e. Destination host unreachable or request time out), then LAN card/ Ethernet Driver or modem is faulty. So, better you check your modem in another PC or laptop for modem verification.

2.       If ADSL/ DSL/ Link light of your modem is not stable means either blinking or off. First of all check your CPE (i.e. Modem, Splitters, Phone Jack etc.) Physical

connection, whether all are connected perfectly. If all is ok, then surpass the Splitter box and directly terminate the line cable to your modem, it should work if your splitter is faulty. Still your Link light is not stable then you should lodge a complain to BSNL office or throughonline complain Portal.

  • ERROR 769: “The specified destination is not reachable”

       Reason:

       Due to LAN port disabled.

      Solution:

      Enable the LAN port (or Local Area Connection).

      Procedure:

       Start->setting->control panel->network connection->right click on local area connection->enable.

  • ERROR 691: “Access was denied because the user name and/or password was invalid on the domain”                                

       Reason:

1.       Incorrect User name or password, or Spelling error.

2.       Due to forget of changed password.

3.       Due to wrong port binding by ISP.

4.       Due to authentication problem in AAA server of ISP.

       Solution:

1.       Check spelling of User name & password.

2.       Verify Caps Lock Key.

3.       Ask to BSNL office for password reset.

  • ERROR 676: “The phone line is busy”

       Reason:

       Due to Modem Configuration problem.

       Solution:

       Reconfigure the modem with correct value of VPI/ VCI.

  • ERROR: 619- “The remote computer did not respond and port was closed”

Reason:

1.       It occurs when another application / process requires the same port as being used by the broadband / internet modem. In particular, fax software is often associated with error 619.

2.       Due to corrupted Modem USB driver (If using).

3.       Due Registry Problem.

4.       You may have installed a router and is causing you some issues with connectivity.

Solution:

1.       Most of the time, when you restart your system itautomatically solved.

2.       Fix your System registry problem with registry cleaning software.

3.       Uninstall and reinstall your Broadband modem USB driver.

  • ERROR 651: “Your modem (or other connecting device) has reported an error”

This error comes mainly on Windows 7 OS. This problem is due to problem in windows 7 files mainly with PPPoE driver file raspppoe.sys.

Solution:

1.       Replace the raspppoe.sys in Windows/System32/Drivers directory. (High Risk!): The RAS PPPoE driver file “raspppoe.sys” found under c:\windows \system32\drivers folder seems to be the root cause of the problem. Fortunately, we can workaround the problem simply by renaming the original raspppoe.sys file to something like “raspppoe_orig.sys” copying a working file from a Windows Vista system. If you do not have access to a Windows Vista system. You  may  download raspppoe.sys file (unzip) from       http://www.windowsreference.com/wp-content/uploads/2009/05/raspppoe.zip

2.       Windows System Restore in back date may solve the problems.

3.       Uninstall Microsoft Virtual PC 2007, the problem seems to be fixed.

4.       Disable IPv6 for your connection source.

5.       Reinstall LAN/NIC drivers.

6.       Last but most easy solution is to change the modemconfiguration from Bridge to

 PPPoE (This procedure I will explain in ModemConfiguration Topic).                                         

  • Error 815: “Error connecting broadband connection WAN Miniport (PPPOE)”

Reason:

This error comes especially on Windows Vista System and as per my practical experience it is due to LAN driver problem or IP related issues. One more reason may be registry Problem.

Solution:

1.       Login with your admin account and verify IP add.

2.       Uninstall and reinstall your LAN drive.

3.       Fix your System registry problem with registry cleaning software.

  • Error - 630-633: “Port Is Invalid or Busy / The Modem Is Not Installed or Configured for... “                                      

These types of error come basically due to Computer LAN Card problem. So, better you check your card. Some times when you restart your system itautomatically solved.

  • Error 718: “Timed out waiting for a valid response from the remote PPP Peer”

Reason:

    1. A problem with the server at the BSNL (This problem occurs if loading is high on the system and number of customers exceeds the traffic handling capacity of system).
    2. The wrong username and or password were entered.
    3. The modem may need initialization string to stabilize its operation.

Solution:

1.       Reboot the modem.

2.       Make sure the correct username and or password have been entered.

3.       Make a complaint to BSNL regarding this.